Call us on:
800 3010001
800 3010001
Customer Care channels
Toll-free
Number
Number
From outside KSA
Call us on:
+966 11 821 3000
+966 11 821 3000
Email Address
Contact us at:
Customerservice@allianzsf.com.sa
Customerservice@allianzsf.com.sa
Submit
complaint
complaint
Visit Our Social Media Channels:
Facebook:
Allianz Saudi Fransi
Twitter:
@AllianzsfCare
Allianz Saudi Fransi
Twitter:
@AllianzsfCare
P.O. Box
Riyadh, Khorais Road, Khaleej Bridge
P.O. Box 3540 Riyadh 11481, Saudi Arabia
Phone: +966 11 821 3000
Fax: +966 11 821 3999
Claim management
How do we handle your complaints?
-
Step 1
-
Step 2
-
Step 3
As soon as we receive your complaint, you will receive an SMS message noting your Complaint Ticket number and contact details.
Our Customer Complaint Department will contact you by phone to confirm your information and complaint within one business day of its submission.
The complaint will be looked into, and you will be informed of any updated or needed documents within two business day. You will also be informed of the expected time to resolve this complaint within the 15 Days period as stated in the Saudi Arabian Monetary Agency regulation.
Submit your complaint
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Track the status of your complaint
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